User Access

Mobsted platform allows to manage user access to the platform and to Mobsted PWA apps.

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MANAGE MOBSTED PLATFORM USER ACCESS

To get access to the platform a user needs to be added to Users section of the platform. Users section is available from any screen in the main menu on the right. Users are set for all apps in the tenant.

To add the new user:

  1. Navigate to Users section and click Add New User.

2. Fill in the fields in the pop up:

  • User Name: this is mandatory field.

  • Email: email address entered here is used for logging in and receiving system notifications. This is mandatory field.

  • Password: create password to log in. This is mandatory field.

  • Phone: phone number entered here is used for logging in and receiving system notifications. This is mandatory field.

  • PIN: same thing as password, can be used instead. This is mandatory field.

  • Autodetect Timezone: checkbox to automatically detect the timezone based on your location.

Possible actions with users:

  • Edit: change the data in user profile

  • Invite: send the link to user via email to get access to the platform

  • Copy: copy user

  • Delete: remove user from the platform.

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MANAGE MOBSTED PWA APP USER ACCESS

App users get access to app by common or personal access links (URLs) distributed via distribution mechanism.

You can define user access rules and restrictions in Security section of the platform. The setup is to be done for each of your apps on the platform.

App user access security settings allows to:

  1. Define which users can access the app

  • Anyone without registration: anyone with URL can access the app

  • Anyone after registration and authentication: anyone with URL can open the app but gets access after authentication

Note: when any of the above option is set you will get Common Access Link (URL) and QR code with URL appearing on the top left.

  • Only those added by me: each user gets a unique URL and accesses the app after authentication.

Note: this option requires to create user in Objects, user’s unique URL will be generated in LoginUrl field.

2. Define user authentication method and rules

Platform supports two basic authentication methods:

  • Email: user will be requested to enter email address to receive one-time access code. The code is set to be active for 300 sec.

  • SMS: user will be requested to enter phone number to receive one-time access code. The code is set to be active for 180 sec.

Note: these options require to create user in Objects and fill in Email or Phone fields with user’s email address or phone number.

Authentication via Email or SMS is automatically set to be active for 3 months, you can change the period in Account settings by clicking Set another lifetime button.

3. Define Return Visitor Timeout time

This option allows to limit the time the user is inactive in the app and set additional steps to grant access:

  • PIN code: set the PIN in the relevant field in Objects

  • IP-address: check the box and scroll the screen up to set IP mask range.

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