Statuses
Mobsted platform allows assigning Statuses to each Event. Statuses helps to track events and update platform users (Business servicers) and/or app users on the progress. This can be done with trigger based on Event status filter [дать детали в статье Events и вставить ссылку].
exit: Ctrl+↩
For example, you have a complaint form with event created on submission. The event can have several statuses that you can change and track until the resolution.
To find Statuses:
Open app in Constructor −> Click Backend in the header menu−> Click Statuses
Click Main menu -> Click Statuses.
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CREATE AND EDIT STATUSES
Platform has 2 default statuses: Open Status and Closed Status.
Possible actions with Statuses:
Add new status
Edit exsisting status
Copy exsistng status in case you need a status with similar properties
Delete created status.
exit: Ctrl+↩
Open Status and Closed Status can't be deleted i.e an event must have one of those statuses. You can Edit Open/Closed statuses with new names.
exit: Ctrl+↩
To delete created status you need to make sure it is not used in any event.
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Status properties:
Status Name
Who can use - set Status visibility:
SM - only for platform users (Business servicers)
MU - only for app users
Both
Enter order number in line from "open" to "close" - sorting statuses within status table.
Font Color and Background Color - styling elements. Applying styling elements helps to visually deffirentiate statuses in the table.
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CHANGE STATUSES
You can change event status on Backend. Please, refer to Event article for more details.
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