# Guaranteed delivery

Mobsted Guaranteed delivery allows to:

* select communication channels
* set priorities within the channels
* schedule message delivery
* send messages and notifications until they are delivered.

Guaranteed delivery works for both [app distribution](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/pwability/app_distribution) to new users and [messaging](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/pwability/message_customers_in_every_channel) to the existing ones.

Guaranteed delivery method can be chosen in **Send message** options.

![Guaranteed delivery method ](https://877328951-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fknowledge-base%2F-LoOfW7Z481vWwGthxSR%2F-LoOf40j-UIkgR4JgrLQ%2F0.png?generation=1568093786735064\&alt=media)

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#### SETTING UP GUARANTEED DELIVERY

{% hint style="info" %}
Note: before proceeding to Guranteed delivery make sure you have completed [Messaging set up](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/message_customers_in_every_channel#messaging-set-up) in your tennant.
{% endhint %}

Guaranteed delivery set up is done in **Invitation & notification** section. 

**How to get there:** 

1. Open the app in **Constructor** −> Open main menu on the left-hand side −> **Invitation & Notification**
2. Open the app in **Constructor** −> Open **Application** in the header−> **Invitation & Notification**

**How to set up:**

1. In **Notifications** settings select channels and set priorities within them. Remove the channels you don’t want to use on setting **Disable** option in the dropdown. Default set up will first try to deliver via messenger push, if not delivered the message will go as email and then as text message.

{% hint style="info" %}
**Note**: if you have **Push** option enabled and several bots connected the message will first go to the last bot which has been used. The timeout to swith to the next bot is 60 seconds. 
{% endhint %}

2\. In **Timeout** settings define the time period between switching to the next delivery channel. It is scheduled with 100 seconds delay for each channel by default.

![](https://877328951-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fknowledge-base%2F-LoOfW7Z481vWwGthxSR%2F-LoOf40kVnuohXJVO8ep%2F1.png?generation=1568093786782907\&alt=media)

3\. Send messages [manually](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/message_customers_in_every_channel#send-message-manually) or [automatically](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/message_customers_in_every_channel#send-message-automatically). 

#### MENTIONED ARTICLES

* [App distribution](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/pwability/app_distribution)
* [Smart messaging](https://mobsted-2.gitbook.io/knowledge-base/pwability-1/pwability/message_customers_in_every_channel)